Customer Support

Send us an email

Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.

Please note our customer support team endeavour to respond to all email enquiries within 48 hours. However, if you require immediate support we recommend contacting oz.lotterywest.com via phone.
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Support Call Centre Hours

Mon - Sat: 6:30am - 5:30pm AWST

Postal Address

Suite 307, 370 St Kilda Road, Melbourne
VIC 3004, Australia