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Have you forgotten your password, having technical difficulties, or just looking for a helping hand? Send our friendly customer support team an email.

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Talk to our support team

Looking for more help? If you'd prefer to chat to someone, please phone us on our details below.

Australia

Call us
1300 564 047

International

Call us
+61 8 6011 1670

Looking for help in your language?

If you'd prefer to chat to someone, in your own language, please call TIS National on 131 450 during our business hours Monday - Saturday: 6:30am - 5:30pm AWST and ask TIS National to call Oz Lotterywest on 1300 564 047. 

For more information please visit FAQ's here.

Or you can chat to one of our customer support staff through our

Support Call Centre Hours

Mon - Sat: 6:30am - 5:30pm AWST

Postal address

GPO Box 2937 Melbourne
Victoria 3001 Australia